FAQ

Why does the API have different models for Create and Retrieve?

The ProjectManager API provides customized data models for each type of API. This allows the API to expose only the fields that are relevant for each specific action.

As an example, some fields like ShortCode are assigned by the ProjectManager system. These fields are not available on the Create or Update models, but they appear on the Retrieve and Query models.

How can I check on the status of the ProjectManager API?

The ProjectManager team monitors status of the application and API on https://status.projectmanager.com/ - you can visit this site and bookmark it to be notified whenever an incident occurs that affects the usability of the API.

How do I know if ProjectManager is secure?

ProjectManager maintains information about its security certifications and policies on https://trust.projectmanager.com/ - customers can visit this site to request access to security certification documentation.

How can I get support as a developer?

If you need assistance with the ProjectManager application, please visit https://www.projectmanager.com/support.